• Address: Fairview, TX 75069 (map)
• Date Posted: 10/08/09
• Job Type: Full-time

As the customer liaison, the front office clerk will be responsible for maintaining a professional image for the company via communication and other forms of media. Other duties to include the following:
· Answer all inbound calls and route to appropriate recipient.
· Accept all phone estimates and input them into the client log system
· Print and distribute estimates to appropriate Arborist.
· Order office equipment and supplies
· Maintain electronic filing system
· Maintain employee attendance records
· Maintain fuel utilization and mileage log and re-order fuel as needed.
· Manage news letter and customer contact campaigns.
· Schedule appointments with Current and future PHC Clients
· Follow up with new clients on pending and “past due” estimates
· Maintain vehicle and parts inventory
· Order uniforms and other shop supplies as needed
· Participate in weekly sales meetings to record minutes and provide customer feedback on company’s performance.
· Maintain the customer complaint database
· Other Duties as assigned

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