• Address: Dallas, TX 75243 (map)
• Date Posted: 10/13/09

Jimmy Pirkle
Home: 321-984-7305
Cell: 321-506-3147
Jcpirkle3@gmail.com
Career Snapshot
— 16 years of commended performance in safe driving.
— Expert in customer care/communications, problem solving, relationship building and user training and support.
— Professional invoices, driver logs and maintenance log keeping.
Computer Skills
Word, Excel, PowerPoint, Access, Outlook, Microsoft 2007.
Mission Statement
Strive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.

Customer Service & Support Specialist
Key Skills

— World-Class Customer Service
— Troubleshooting/ Problem Solving
— Customer Order Fulfillment

Professional Experience

Subway-Sheridan, WY

Lonesome Dove-Billings, MT

mcgowen painting-Sheridan, WY

Pioneer-Georgia
SENTER-Georgia
BLUE CIRCLE-Georgia
BRIDGESTONE-Georgia

· Provided telephone and face-to-face customer service/support within high-volume call centers and dispatch offices. Supervise up to 8 employees, and trained new employees.
· Safely operate concrete pumps.
· Impressive on-time and safety record.
· Coordinate delivery of concrete with customers and contractors.
· Daily paperwork including invoices, driver logs and maintenance logs.
· Communicate daily with headquarters.
· Mixer Driver-Concrete Pump Operator
· Drove concrete truck/ operated concrete boom pump
· Safe delivery of concrete via mixer truck to various job sites
· Safe operation of concrete pump
· Coordinate delivery of concrete with customers and contractors
· Quality control- Inspected work of others and repaired tires before firing (cooking) them.
· Fork lifts operator-Transported tires from building station to inspection station.







Performance Confirmation
1. Subway
Larry Fisher 307-752-1620
2. Lonesome Dove Concrete
Greg Lucht 800-438-0846
3. McGowen Painting (sold)
321-984-7305
4. Pioneer Concrete
Tony Ingles 770-434-0600
5. Senter Concrete
Stacey Black 706-357-7540
6. Blue Circle Materials
Jack Sanders 770-536-5891
7. Firestone Bridgestone
Don Roach 309-452-4411


Education
AAIT (associate of arts in information technology)
Axia college of University of Phoenix-Online Estimated graduation date 2010
3.72 GPA
Courses completed include:
Critical Thinking, Contemporary Business Communication, Skills for Learning in an Info Age, Business Writing and Research for IT Professional, Business communication for the IT Professional, Management of Information Systems.
Diploma